Refund policy
- At Vanguard Asthetics, customer satisfaction is our top priority.
- Returns are accepted within 7 days of delivery.
The product must be unused, in its original condition, and returned with the original packaging. - If your package appears damaged or suspicious upon delivery, please start recording a video before opening the parcel and continue recording the complete unboxing without any cuts.
- If the unboxing video clearly shows that the product arrived damaged or the wrong item was delivered, we will gladly provide a replacement or accept the return.
- Claims for damaged or missing items without a complete unboxing video cannot be accepted.
- Products damaged due to misuse, accidents, or normal wear and tear are not eligible for return or replacement.
- Refunds or replacements will be processed after the returned item has been inspected.
- Shipping charges are non-refundable.